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  • Suggested answer

    Yes. We ship to the US, Canada, the UK, Europe, Australia, New Zealand and most other countries, with tracking on every order. You see the shipping cost and the delivery estimate at checkout, before you pay.

    As soon as your order ships, we email you a tracking link. You can also follow it any time on our Track my order page. No email after 3 days? Check your spam folder, then write to info@thelittlelearnerstoys.com and we will help.

    We deliver your products within 2–14 days, based on the shipping country's destination:

    • US & Canada: 2–8 days
    • UK: 2–8 days
    • Australia & New Zealand: 2–6 days
    • Europe: 4–10 days
    • Rest of the World: 4–14 days

    You get a tracking link by email as soon as your order ships.

    You can return any unused item in its original packaging within 14 days of delivery. Write to info@thelittlelearnerstoys.com and we will send you the return steps. Please do not send it back to the address on the parcel. If something arrives damaged or faulty, contact us first with a photo and we will tell you how to proceed.

    Explore by topic

    • Order & delivery

    • Returns

    • Gifts & Christmas

    • Payment

    • About us

    Order & delivery

    Order & delivery

    Do you offer express shipping?

    Yes, in the US: Express Shipping (1–3 days) is available at checkout. For other countries we use tracked standard shipping.

    When will my order ship?

    We prepare and hand over most orders to the courier within 1–3 business days. You get the tracking link by email as soon as it ships.

    Where do you ship from?

    Depending on the product, your order ships from one of our warehouses in China, the USA, Germany or Italy. Every order is tracked and you get the tracking link by email as soon as it ships.

    Can I send a gift directly to someone else?

    Yes. Enter their name and address as the shipping address at checkout.

    Can I change my shipping address?

    Write to us as soon as possible at info@thelittlelearnerstoys.com. If the order has not shipped yet, we update it for you.

    Why did I receive only part of my order?

    Sometimes items ship in separate parcels to reach you faster. Each parcel has its own tracking. The rest usually arrives within a few days.

    What can delay my order?

    Busy periods (like Christmas), weather or local courier issues can add a few days. If tracking has not moved for 7 days, write to us and we will check it with the courier.

    Will I have to pay any sales tax?

    No. The price you pay at checkout is the final price: we do not charge sales tax or import fees.

    Do you restock Out of Stock items?

    Unfortunately, we do not restock most of our items. But do contact our customer service team to inquire about the items you are looking for. We might just have it back in stock.

    Returns

    Returns

    Can I return a gift after Christmas?

    Yes. Orders placed from 1 November can be returned until 15 January, as long as the item is unused and in its original packaging. Write to info@thelittlelearnerstoys.com and we will send you the return steps.

    Can I cancel my order?

    Yes, as long as your order has not shipped yet. Write to info@thelittlelearnerstoys.com and we will cancel it and refund you in full. Once it has shipped, you can use the normal return process.

    When will I get my refund?

    We refund to your original payment method as soon as we approve the return. Your bank may take up to 10 business days to show it.

    Gifts & Christmas

    Gifts & Christmas

    Will it arrive before Christmas?

    Yes, if you order by 18 December (21 December in the US, 12 December for personalised items). Every order is tracked, so you can follow it until it arrives.

    Can you gift-wrap it or add a message?

    Yes. On the product page, tick the "Gift Bag" box to add a playful gift bag to that toy. In your cart, switch on "Wishcard & Wrapping Paper" to add a greeting card and wrapping paper to every item in the order. The small extra charge is shown next to each option.

    Which age is this toy for?

    Every product page shows the recommended age. You can also browse Shop by Age, or take our 1-minute gift quiz to find the right toy.

    Is it safe for my child?

    Yes. Our toys are tested to CE / EN71 safety standards and every product page shows the recommended age and the safety warnings. Please follow the age label when you choose a toy.

    Are batteries included?

    It depends on the toy. Many of our electronic toys charge by USB. If the product page does not say, write to us before ordering and we will check for you.

    Payment

    Payment

    Which payment methods do you accept?

    Major credit and debit cards, PayPal, Shop Pay, Apple Pay and Google Pay. Afterpay and Klarna are also available in some countries.

    Which currency will I pay in?

    You pay in your local currency in the UK (GBP), Europe (EUR), Canada (CAD) and New Zealand (NZD). In the US and Australia you pay in US dollars.

    Is my payment and personal data safe?

    Yes. Checkout is encrypted and run by Shopify: we never see your card number. We only use your details to deliver your order and keep you updated. See our Privacy Policy for details.

    How do I use a promo code?

    At checkout, type your code in the "Discount code" box and click Apply.

    How do I pay with a gift card?

    At checkout, type the gift card code in the "Discount code or gift card" box and click Apply.

    About us

    About us

    Where are you based?

    Little Learners Toys is an online store. Our team works with trusted toy makers and couriers to bring educational toys to families around the world. Write to info@thelittlelearnerstoys.com for anything you need.